COAST Staff in Action

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Date : May 24 -27 , 2011

Title : ” Training of Trainers on Complaint Response Mechanism (CRM)

Venue: Park Village Hotel, Budhanilkanta, Kathmandu, Nepal.

Participant : Sanat K.Bhowmik, Director


I participated in a Training of Trainers on Accountability Workshop during March 1-3, 2011 in Bangkok, Thailand. The course aims we

re to develop the staff of partner and non partner organizations from different corners of Asia region for providing training to the staff of their organizations for establishing of complaint response mechanism. COAST, NIRAPAD, Save the Children USA from Bangladesh, SPHERE, All India Disaster Mitigation Institute, EFICOR from India, Church World Service from Pakistan, Registered Engineering Disaster Relief- India, Lutheran World Federation (LWF), Nepal, Society for Local Volunteer Efforts (SOLVE) Nepal participated in the workshop. The workshop was facilitated by Ms. Smruti Patel and Ms. Ester from Humanitarian Accountability Partnership International, Geneva, Switzerland.

Please download the full Observation report [Download]

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Date : March 15 – 17, 2010

Title : International Conference on Microfinance Regulations: Who benefits?

Venue: Pan Pacific Sonargaon Hotel, Dhaka, Bangladesh

Participant : Tarik Sayed Harun Head – Core Operation

Microcredit Regulatory Authority (MRA): Microcredit Regulatory Authority (MRA) is a statutory government body, created in 2006 by an Act of Parliament to monitor and supervise microfinance operations of non-government organizations. MRA is the licensing, monitoring and supervising authority of all non- government organizations (NGO-MFIs) engaged in microfinance activities in Bangladesh.

Please download the full Observation report [Download]

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Date : April 06 -08 March, 2010

Title : The practice of right to information: role of NGOs” organized by Manusher Jonno Foundation (MJF)

Participant : Dr. Sohel Iqbal , Assistant Director, Social Justice

Workshop on Right To Information (RTI) Act:

Manusher Jonno Foundation (MJF) has organized a three-day workshop in its own venue from 06 April to 08 April, 2010 on ‘the practice of right to information: role of NGOs’. This workshop aimed to make the participants understand the RTI and identify the role of their organization to practice RTI effectively. Total 11 sessions have been conducted through the workshop. One of the information commissioner was conducted a session along with other resource persons. Besides the theoretical discussion, the workshop classified some responsibilities of the NGOs for the beginning a proper practice of RTI. These are:

1. Making information disclosure policy (IDP) of the organization

2. Information management (classify the information that will be provided spontaneously; will be provided on request; and restricted information which will not be provided)

3. Rearranging web site of the organization for reflection the practice of RTI act

4. Selecting information officers, chief information officer, and appeal authority

5. Prepare ToR of Information Officers and Chief Information Officer

6. Prepare a plan of action to ensure the practice of RTI act in the organization

The workshop concluded with the commitments of the participants to ensure the above mentioned events by 30 June 2010 in their organizations. COAST is delighted to announce that most of these events have already been done by January 2010. It should be mentioned that COAST has presented its IDP before the participants of the workshop. Remaining part of the mentioned events should be done ASAP.

Please download the Training materials [Doables for NGOs] [Exemptions_ exemptions in RTI Act] [Information management] [Presentation by Inf.Commission] [RTIA2009_at a glance] [Session 6_work plan] [Session 7_IDP_Bangla_Mizan]


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IRIN, originally known as Integrated Regional Information Networks, usually delivers unique, authoritative and independent reporting from the frontlines of crises.  With the motto ‘inside...